Privacy Policy
Last updated
How we collect, use and store your information.
Privacy Policy
Sparkle & Shine Cleaning ('we', 'us') is committed to protecting the information you share with us. This policy explains what we collect and why.
Information We Collect
When you request a quote or book a service, we collect your name, phone number, email address, and property address. If you contact us by phone, calls may be logged for scheduling purposes.
How We Use Your Information
Your details are used to provide quotes, schedule visits, send booking confirmations, and follow up on service quality. We do not sell your information to third parties.
Data Storage
Information is stored securely and retained only as long as needed for scheduling and legal record-keeping, typically up to six years for invoicing purposes.
Your Rights
You can ask to see what information we hold on you, request corrections, or ask us to delete your details, subject to legal retention requirements. Contact us at [email protected] to make a request.
Third Parties
We may share limited information with payment processors or background check providers strictly for the purposes of running the business.
Contact
Questions about this policy can be sent to [email protected] or by post to 48 Camden High Street, London, NW1 0LT.